SAP Knowledge Base Article - Public

2790188 - You can view this link in your browser or on the SuccessFactors App - message is appearing while approving requisition / offers in SF mobile app

Symptom

When a requisition / offer approval is accessed from an email while on a mobile device, the following message is seen:

You can view this link in your browser or on the SuccessFactors App. Which would you prefer?

View in the App
View in the Browser

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

 

mobile app1.PNG

Environment

 SAP SuccessFactors Recruiting Management-Mobile

Cause

 This is expected behavior and cannot be disabled.

Resolution

  • This message is expected to appear whenever accessing Recruiting Management on a mobile device which does not already have the SuccessFactors mobile application installed.
  • The message provides the opportunity to install the mobile application if it is preferred over accessing RCM via the mobile browser.
  • Seeing this message does not mean the mobile application has been installed/enabled for a SuccessFactors instance.

Keywords

You can view this link in your browser or on the SuccessFactors App, SF mobile app , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , How To

Product

SAP SuccessFactors Recruiting all versions