SAP Knowledge Base Article - Public

2789843 - [b1905] - Two New Statuses called "Completed with error "and "Completed with empty report” have been added in the purge reports

Symptom

New Statuses in Purge Reports as "Completed with error" and "Completed with empty report" have been added in the data retention management tool.

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SucceeFactors HCM Suite

Reproducing the Issue

  1. Go to Data Retention Management 
  2. Create New Purge Request
  3. Select a purge request type of your choice
  4. Add approver
  5. Schedule or Launch immediately

Resolution

As a part of b1905 enhancement, We have added two new statuses ("Completed with error" and "Completed with an empty report")  to purge reports to make them more helpful.

There are two new statuses that indicate a problem. The "Completed with error" status indicates there are errors that are preventing some data from being purged. The "Completed with empty report" status indicates that no data was purged based on the criteria in the request.

For any submitted purge request, you will see the following statuses. 

For Completed with error: You can view the errors under "view results" section and correct the errors accordingly.

For Completed with an empty report: Review the purge request criteria again and resubmit. Since the status indicates that no data purged in the system.

DRTM_completed with errors.png

Please note that if you submit a request and on the Preview report and/or Complete report file it shows that "PROCESS STATUS" field was "EXCLUDED", the status over the Purge Request Monitor will still show as "Completed" instead of "Completed with errors" or "Completed with empty report".

See Also

2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users

2088065 - Data Retention Management - Purge Data - Platform

2787250 - Q2 1905 - Platform Release Information FAQ

Keywords

new purge status - purge request monitor - STE-11141 , KBA , LOD-SF-PLT-DRM , Data Retention Management , How To

Product

SAP SuccessFactors HCM Suite 1905