SAP Knowledge Base Article - Public

2789742 - Broadcast logs show more recipients than the one maintained

Symptom

You have created and executed a broadcast. When you check the broadcast logs, you see there is more recipients than the one you maintained.

Environment

  • Business ByDesign
  • Cloud for Customer

Reproducing the Issue

  1. Go to the work center Business Analytics.
  2. Choose the view Broadcasts.
  3. Mark a broadcast and either click View Logs, or check the Last Run tab underneath the broadcast table.

You notice that the broadcast was successful (green symbol) but it was sent to more recipients than the one you maintained.

Cause

You had created other broadcasts with the same subject and they are scheduled on the same time.

Resolution

Rename the other broadcasts subject and change the run time.

See Also

[Enter your See Also here...]

Keywords

broadcast, subject, View Logs, Last Run tab, AP-RC-ANA. , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions