SAP Knowledge Base Article - Public

2789211 - PPTC error for Global Assignment Employees - SuccessFactors Employee Profile

Symptom

The PPTC is not displaying data for Global Assignment Employees.

Environment

  • SAP SuccessFactors Employee Profile 

Reproducing the Issue

  1. Open the Instance;
  2. Go to a Global Assignment Employee profile;
  3. Actions > Create a PPTC > Talent Card;
  4. Some specific box isn’t showing the right information as expected.

Cause

 The background information are stored on the user home account, and the PPTC will not get it from the Host account.

Resolution

This is currently working as expected, since the background information are stored on the user home account, and the PPTC will not get it from the Host account. There is already an enhancement in place to change this behavior, but there is no planned fix date so far. In case you wish you can reach out to your CSM to monitor this enhancement request.

Keywords

PPTC; error; global assignment; employees; global; assignment; some; users; employee; Talent; Card; talent card;EDU-8309; EDU-12198 , KBA , LOD-SF-EP-PPTC , Pixel perfect Talent Card , Product Enhancement

Product

SAP SuccessFactors HCM Core 1902 ; SAP SuccessFactors HCM Suite all versions