SAP Knowledge Base Article - Public

2788637 - Item Price Is Not Determined from Price List when Adding a Product on Sales Quote

Symptom

The user has Internal Pricing configured and when a product item is added on a Sales Quote, the price is not determined from the price list. Also, the Price field is grayed out and it cannot be manually inserting.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quotes work view.
  3. Open the Sales Quote 123 (123 represents the Sales Quote ID).
  4. Go to the Product facet.
  5. Add an item product.

Result: The price is not determined from the price list maintained on the system.

Cause

The price is not determined because the relevant Sell-from-Stock business configuration question is not scoped.

Resolution

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Project work view.
  3. Select the current project and click Edit Project Scope.
  4. Go to step 4 Questions.
  5. Expand the Scoping Element Sales.
  6. Under Product and Service Portfolio for Sales select Sell Standard Product option.
  7. Flag "You will be able to sell products" scoping option above Sell-from-Stock.

See Also

SAP Admin Guide - Internal Pricing

Keywords

Internal Pricing, Sales Quote, Product. , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions