SAP Knowledge Base Article - Public

2788568 - "Application Error: Error [Application]: (#2501) SERVICE.QUERY_CONSUMER" error appears in SAP Analytics Cloud (SAC)

Symptom

  • When trying to create a new model based on Live Data Connection to SAP Universe, the following error appears in SAP Analytics Cloud (SAC):
    "Application Error: Error [Application]: (#2501) SERVICE.QUERY_CONSUMER"
  • The Live Data Connection can be created successfully, only the model creation fails.

Environment

  • SAP Analytics Cloud 2019.2.9
  • Live Data Connection to SAP Universe

Reproducing the Issue

  1. Logon to SAC.
  2. Try to create a model based on a Live Universe connection. 
  3. Notice the error message.  

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Live, Data, Connection, Universe, Fails, Error, Application, Service, Query, Consumer, #2501 , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0