Usage Analytics - Location Report does not display state-level data
***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors HCM Suite
Reproducing the Issue
1. Go to Admin Center > Usage Analytics > Locations
2. Notice that the entries under the Location Column is showing Countries of users accessing the instance except for USA which is displaying the state.
Usage Analytics only supports State-Level reporting for USA.
For other countries, the volume count displayed is a sum of all users accessing the application regardless of where the user is specifically located within a country.
Usage Analytics, Locations , KBA , LOD-SF-PLT-PMP , Performance Metrics Portal Issues , Problem