SAP Knowledge Base Article - Public

2787638 - Search box is not visible when performing a proxy

Symptom

  • How to enable the Search Box when you are performing a proxy?
  • Search box is missing when proxy;

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login in SuccessFactors;
  2. Perform a proxy with a user that you have access;
  3. The proxy is working, however the search box is not visible; 

Cause

 There is permission missing to the user that is performing a proxy;

Resolution

It is necessary to grant the permission Directory that is availble in Proxy Management to the user that is performing the proxy:

proxykba.png

To assign proxy rights

For a particular user via Admin Center follow the steps below:

  1. Go to "Admin Center";
  2. Under Manage Employees, click "Proxy Management";
  3. In the Make Assignment section, enter the USERNAME of the person who will act as proxy in the first box (use the "Find User" feature if necessary);
  4. Put the USERNAME of the person the proxy will act on behalf of in the second box (use the "Find User" feature if necessary);
    NOTE: If you want the proxy to be able to access Private Goals, check the "Grant Access to Private Goals" checkbox.
  5. Click save.

For additinal information about Proxy, you can follow the KBA 2087311 - Proxy Management - BizX Platform

See Also

2087311 - Proxy Management - BizX Platform

Keywords

Search field is missing, Search for action and people not visible, proxyng issue , KBA , LOD-SF-PLT-PRX , Proxy , Problem

Product

SAP SuccessFactors HCM Suite all versions