SAP Knowledge Base Article - Public

2787521 - Mobile app content and video display issues

Symptom

When intially implementing mobile for learning, some content has display issues and some videos do not play , or place correctly. During intiial implementation or close to initial implementation the resolution may solve the majority of content playing issue.

Environment

SAP Learning Management System

Android

iOS

Successfactors Mobile APP

Cause

We have a feature that requests administrator to enable to resolve most of these display/playing issues. This feature needs to be enabled.

Resolution

Go to System Admin -> Configuration -> System Configuration -> Mobile

  1. Set to true enableiOSEnhancedContentRenderer=
  2. Set to true enableAndroidEnhancedContentRenderer=

By default these are set to false.

Keywords

SF, LMS , KBA , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors Learning 1902