SAP Knowledge Base Article - Public

2787462 - Catalog slownes

Symptom

  • After selecting scheduled offerings in the catalog, it is taking an extended amount of time for the courses to be display for the users.
  • Catalog page takes to long to load;
  • Catalog 3.0 Search is Significantly slow;
  • Browser freezes after catalog search;
  • The page slows down when trying to assign item from the catalog;

Environment

SAP SuccessFactors Learning Management System (LMS)

Cause

  • The performance of the catalog pages depends on its size, that is controlled by resultRowsPerPage setting.
  • This can be also be caused by a high number of schedule offerings Schedule Offerings assigned to the same item.

Resolution

Reduce the results per page setting so there is a lower volume of information to load on the page.

  1. System-Admin>Configuration>System-Configuration>Search
  2. Click on edit
  3. Find the setting. #Default number of rows displayed per page and change the value
  4. resultRowsPerPage=  *(Reduce this number until, time to display is satisfactory)
  5. Apply changes

We recommend setting the resultRowsPerPage to 10 and adjust as needed.

Keywords

LMS, SAP, CATALOG, SLOW, SCHEDULE OFFERING, catalog 3.0, PERFORMANCE, ITEM DISPLAY, ITEM ASSIGNMENT , KBA , LOD-SF-LMS-CAT , LMS Catalog , Problem

Product

SAP SuccessFactors Learning all versions