SAP Knowledge Base Article - Public

2786941 - Data Privacy Statement not launching for Israel Country - Recruiting Management

Symptom

Unable to create a Candidate Profile since Data Privacy Statement not launching when "Israel" is selected as a country in Hebrew Language

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Note: Data Privacy Statement for Israel in Hebrew Language should be configured

Step 1: Access Career Site (Language should be in Hebrew)> Sign in > Create Profile

Step 2: Select "Israel" as a country.

Step 3: Click "Read and accept the data privacy statement"

Result: Data Privacy Statement is not launching.

Hebrew.png

Cause

The issue is caused by an additional quotation mark in some value keys used for Hebrew Language and causes to pass additional unneeded string at the backend.

Resolution

The issue will be solved at B1905, monitor this KBA for any changes in the fix date.

Keywords

Hebrew, Data Privacy, Unable to Create, Candidate, Profile, Israel, Account, DPS , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Bug Filed

Product

SAP SuccessFactors Recruiting 1902