SAP Knowledge Base Article - Public

2786103 - Validation Error You must correct the following error(s) before proceeding HTML Text entered is not Supported

Symptom

Within User Settings an error generates once changes are made.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  • System Admin > Configuration > User settings >

SETTINGS.png

  • Make a change > Apply changes.

ERROR.PNG

Cause

This is due to empty HTML tags.

Resolution

Ensure the User Login Panel contains no empty html tags

For example:

<p></p>

Adding a space in between the empty tag allowed the page to be saved.

<p> </p>

We must ensure that the HTML is valid with open and closed tags and any tags must have content within them.

Keywords

Error, HTML, User Settings, Configuration, LMS, LOD-SF-LMS, , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions