A WFA report with custom member as filter is not showing the same result for admin users that should have permission to all the data in the systemImage/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SuccessFactors Workforce Analytics (ANA) - All versions
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Create a WFA report and add custom members as filters
- Share the report with two admin users who have different permissions in Tree Security
- One user can see the correct result in the report e.g. Headcount of 4,000 users
- The other user is seeing a different value in the result e.g. Headcount of 14,000 users
The Tree Security of the second user is restricting the access to the data that was configured in the custom member. Instead of having permission in Tree Security to "All", he has a Horizontal or Open Ended restriction to All.
Therefore, the filter is not getting applied when this user runs the report.
If the user is an admin who should have access to all the data, change the Tree Security permission of the user to "All".
KBA , LOD-SF-WFA , Workforce Analytics & Planning , How To