SAP Knowledge Base Article - Public

2785870 - URL migration of default SAP Cloud Identity for authentication of all SAP Analytics Cloud (SAC) CN tenants

Symptom

  • URL migration of default SAP Cloud Identity for authentication of all SAP Analytics Cloud (SAC) CN tenants

Environment

  • SAP Analytics Cloud (SAC)
  • All CN tenants

Reproducing the Issue

  1. Access URL of one SAC CN tenant (*.cn1.sapanalyticscloud.cn or *.cn1.sapbusinessobjects.cloud) without Custom SAML Identity Provider enabled.
    => It will redirect to the URL of default SAP Cloud Identity for authentication.

Cause

  • Since May 3, 2019, in order to improve user experience and performance of SAP Analytics Cloud in Mainland China, the URL of default SAP Cloud Identity is planning to be migrated:
    from - "https://cloudanalytics.accounts.ondemand.com/..."
    to - "https://cloudanalytics-cn.accounts.ondemand.com/..." .
  • This doesn't affect the CN tenants with Custom SAML Identity Provider enabled.
  • This doesn't affect other tenants out of China Data Center.

Resolution

Generally, this won't affect your usage of SAC. However, 

  • If they are using a reverse proxy to access SAC, it requires to update the reverse proxy configuration.
  • If they have a restrictive firewall, it requires whitelisting of new URL.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, cn, cn1, china, chinese, SCI, default, Cloud Identity, idp, saml, logon, login, log on, page, url, access, user, password , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-HUB , SAP Analytics Hub , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Product Enhancement

Product

SAP Analytics Cloud 1.0