SAP Knowledge Base Article - Public

2785852 - "SAP CRM - Sales Performance - C4C could not be imported" error occured when importing from Content Library in SAP Analytics Cloud (SAC)

Symptom

  • "SAP CRM - Sales Performance - C4C could not be imported" error occurred when importing from Content Library in SAP Analytics Cloud (SAC).
  • The following errors occur in Google Chrome developer tool:
    • "Failed to load resource: the server responded with a status of 403"
    • "Job status poll failed or warning with data..."

Environment

  • SAP Analytics Cloud 2019.6.3

Reproducing the Issue

  1. Go to Mainmenu -> Browse ->Files
  2. Select SAC content library from left-hand side menu
  3. Click "Business Content"
  4. Click "SAP CRM - Sales Performance - C4C"
  5. Click "Import"
  6. Notice the error message from notification and from developer tool

Cause

The issue is caused by a defect in the product.

Resolution

  • The issue is fixed in a future** version of SAP Analytics Cloud.
  • Please refer to maintenance document.

** in Wave 2019.09 for customers on Bi-Weekly release cycle.
** in Q3 for customers on Quarterly release cycle.

This Knowledge Base Article, SAP‘s strategy, and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.
This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0