SAP Knowledge Base Article - Public

2784679 - Withdraw approval required field not showing under some Items

Symptom

 Withdraw approval required field not showing under some Items

Environment

 SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Go to Item - COURSERA [External Course]
  2. Go to View All
  3. 'Withdraw approval required' field is missing.

ExternalExample.png

Cause

Expected Behavior

Resolution

This functionality is only for scheduled offerings which means it is only for ILT and Blended.

Example.png

A user cannot "withdraw" from any other Item Classification.

Keywords

Withdraw Course, Withdraw, External Item, Item Classification, Withdraw approval required field, Withdraw approval required, Item Withdraw, Item Fields, Item Classification , KBA , LOD-SF-LMS-ITE , LMS Items , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions