SAP Knowledge Base Article - Public

2784484 - Failed to load custom geographical hierarchy from HANA in SAP Analytics Cloud (SAC)

Symptom

  • Failed to load custom geographical hierarchy from HANA  in SAP Analytics Cloud (SAC) 
  • Display "No Location Data" at the top of map after long-time loading

Environment

  • SAP Analytics Cloud 2019.2.11

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Create a Geo Spatial Model from HANA Calculation Views with custom geographical hierarchies created per SAP note 2395407.
  3. Create a story with Geo Map and then add one Choropleth Layer on the Geo Spatial Model.
  4. Set the Location Dimension from the model.
    => The default geographical hierarchy could be shown in the map successfully and it could be drilled down.
  5. Switch the hierarchy of the location dimension to custom geographical hierarchy.
    => It will spend a long time to try loading location data from HANA.
    => Finally, it failed to load location data from HANA but displays "No Location Data" at the top of map.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Choropleth DU, GEO Content Analytics Cloud, Shape data, GAB, Custom Geographical Hierarchies , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0