Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- When you click on "Download Blank .CSV Template", the loading icon is displayed indefinitely.
- This occurs when you launch the application in Internet Explorer.
- SAP SuccessFactors Recruiting Management
- Internet Explorer
Reproducing the Issue
- Navigate to Recruiting > Candidates
- Click on "Add Candidate - Bulk Create Candidates from .CSV File"
- Click on "Download Blank .CSV Template", then the page just keeps loading.
"Download Blank .CSV Template" does not work as expected in Internet Explorer.
This is a defect and the RCM Engineering team has been working on the fix.
- As a workaround, please launch the page in Google Chrome and download the .CSV template.
- The fix has been scheduled for b1905. Verification has been done for Chrome, Firefox, IE, Safari on Windows and Mac platform.
RCM-63517, Bulk Create Candidate, Download Blank .CSV Template , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Problem