SAP Knowledge Base Article - Public

2784326 - Applications in Hired Status are Getting Purged by the System - Recruiting Management

Symptom

When working with DRTM, applications in Hired Status are being anonymized by the system. The customer doesn't want to purge applications from candidate which were hired in the Job Requisition.

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Environment

SAP SuccesFactors Recruiting Management - All Versions

Reproducing the Issue

  1. In Admin Center, go to Data Retention Management
  2. Set a rule to purge inactive applications
  3. Applications in Hired Status will be anonymized even though isn't the expected behavior. 

Cause

It's the expected behavior from the system to purge applications in statuses that are configured on certain groups. These specific groups will take any status to be purged, even though the status is marked as Hired or Hirable.

Please check the below table in resolution's section.

Resolution

According to the standard system configuration, each statuses group have a different behavior when working with Data Retention Time Management. Check the following table for more information:

When the Status Group is…

And the Status Name is…

Result

Withdrawn Statuses

Deleted on Demand By Candidate

The Candidate will be purged and the application will be marked to be picked up by the next run of the RCM Entity Anonymization job.

 

Deleted On Demand By Admin

 The Candidate will be purged and the application will be marked to be picked up by the next run of the RCM Entity Anonymization job.

 

Declined DPCS

 The Candidate will be purged and the application will be marked to be picked up by the next run of the RCM Entity Anonymization job.

 

Withdrawn By Candidate

The applications in the Withdrawn status will be purged by the DRTM Inactive Application Purge as per the retention period.

In-Progress Statuses

Any

Applications will not be purged.

Forwarded Statuses

Forwarded

Applications will not be purged.

 

Invited To Apply

Applications will not be purged.

System Statuses

Default

Applications will not be purged.

 

 

Requisition Closed

This status will be purged if "Consider job application with the status Requisition Closed for purging" is enabled in Manage Recruiting Settings.

 

Hired On Other Requisition

This status will be purged if "Consider job application with the status "Hired on Other Requisition for purging" is enabled in Manage Rec Settings.

 

Auto Disqualified

The applications in the Auto Disqualified status will be purged by the DRTM Inactive Application Purge as per the retention period.

OnBoard Statuses

Any

The applications in the Onboarded Statuses will be purged by the DRTM Inactive Application Purge as per the retention period.

Disqualification Statuses

Any

The applications in the Disqualified Statuses will be purged by the DRTM Inactive Application Purge as per the retention period.

Note: For an application to be purged, it needs to be in Disqualification status. To move applications in bulk to a Disqualification status, you can use the ODATA batch Upsert on the Job Application entity.

To prevent the purge of any applications in Hired Status, you need to build a Applicant Status Pipeline with the status you will set as Hired Status within In-Progress statuses group.

Note: It's important to remember that changing any Applicant Status Pipeline which is currently in use, could cause several errors. You can build a new Status Pipeline and after the status configuration, select this one as default Status Pipeline.

See Also

2103423 - DRM 2.0 to purge inactive candidates and / or inactive applications - Recruiting Management

2080952 - Applicant Status Configuration - Recruiting Management

2654304 - Edit Status Settings in Applicant Status Configuration | Hirable Options - Recruiting Management

Keywords

Purge Application in Hired; Hired Application Anonymized; OnBoard Statuses; In-Progress Statuses; DRTM Inactive Application Purge as per the retention period; Applications will not be purged; , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions