SAP Knowledge Base Article - Public

2784251 - The Column Name External Pricing is Missing in the Fine-Tune Activity of Service Contract

Symptom

In the Service Contract's Document Type the there is no column name external pricing.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Click on Open Activity List and search for fine- tune activity name Service Contract.
  4. Open service contract and click on hyperlink Maintain Document Type.
  5. You can see there is no column name External Pricing available here.

Cause

Not all sales or service document will have external pricing configure.It is currently only available for sales quote, sales order and ticket.There is scoping question for having external pricing in quote,order and ticket.

Resolution

The column external pricing missing in the service contract document type is current system behavior.

Keywords

External Pricing , Service Contract , KBA , LOD-LE-COP-SRV , Service Contract , Problem

Product

SAP C4C ADDINS 1905 ; SAP Cloud for Customer add-ins 1902