SAP Knowledge Base Article - Public

2784075 - Learning Administration – Recommendations Best Practices

Symptom

Recommendations Overview

  • This KB article will outline the Recommendations feature in LMS.
  • Learning recommendations allows you to recommend content and also helps employees in learning from each other so they can contribute more.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning Management System

Resolution

Sharing through Recommendations

  • Social learning and collaboration tools can make the workplace more productive and more engaging.
  • Learning recommendations allow you to recommend content and also employees to learn from each other so they can contribute more.

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  • System Admin > Configuration > System Configuration> LMS_Admin enableItemRecommendations=true

Recommendations Are Everywhere – Peer to Peer

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  • Add “Recommend to Peer” workflow to users roles
  • System Admin > Configuration > System Configuration > LMS Admin > “hideViewedP2PRecommendation”

Recommendations by Administrators

Administrators can recommend Items, Collections, and Programs by Assignment Profiles to target the exact user population to make the recommendation to.

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Recommendations Tile

The Recommendations tile provides users with a graphic display of recommendations for either their peers or administrators:

  • Peer recommendations may include items, curricula, QuickGuides, collections, or programs that their peers found in the catalog or were assigned to them.
  • When recommending training content, users can search for their peers and determine the appropriate peer by matching either their External ID, Organization description, or email address (Globally Configured) in the typeahead.
  • Admins may add Recommended Items to an assignment profile so they will display here for all users who meet certain criteria.
  • Admins may create external links and recommend them to a group of users

Additional Identifier in user type-ahead search result

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Recommendations Newsletter

To View Recommendations in newsletter email:

“Recommendation s Newsletter” Automatic Process (APM) must be scheduled in System Admin > Automatic Processes

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Keywords

SF, success factors, LMS, Recommendations, Items, Collections, and Programs, Peer to Peer, Tile, hideViewedP2PRecommendation , KBA , LOD-SF-LMS-ADM , Admin Tools , How To

Product

SAP SuccessFactors Learning all versions