SAP Knowledge Base Article - Public

2783990 - Unable to save hris mapping from Job Relations Info

Symptom

The HRIS mapping from job relation info to standard element we are getting error message " The hris-element-ref is not supported by HRIS sync, refid 'jobRelationsInfo'".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors

Employee Central 2.0

Reproducing the Issue

not supported elements HRIS sync.png

Cause

The HRISelement id jobRelationsInfo is not supported by sync mapping.

Resolution

The HRIS element id jobRelationsInfo is not supported by sync mapping.

Only 4 Job relationships types are hard coded sync'd to standard fields an shown in the below chart:

Job rel mapping hard coded.png

The sync logic will regard the external code for each known relationship type as fixed value. These external codes are from jobRelType Picklist.
The system will run the different sync logic (HR manager/matrix manager /custom managers/second manager) based on the external code.

These will be synd to standard fields hrId, secondManager, matrixManager, customManager.

See Also

2079986 - HRIS Sync - How does HRIS Sync map EC Job Relationships to system roles

2172427 - HRIS Sync - Data Synchronization From EC to EP - Hard Coded Sync Mappings

Keywords

"The hris-element-ref is not supported by HRIS sync, refid 'jobRelationsInfo'", HRIS sync mapping, jobRelationsInfo, Employee Central, SuccessFactors, , KBA , LOD-SF-EC-BCI , BCUI & DM Config(XML) , Problem

Product

SAP SuccessFactors HCM Core 1902