SAP Knowledge Base Article - Public

2782404 - Some Stories don't display data in SAP Analytics Cloud (SAC) Mobile Application

Symptom

Some stories display data when SAC is running on the browser from the laptop or Ipad but when trying to display those stories from the SAC Mobile App, they only display a blank page with the Loading ... message.

Environment

  • SAP Analytics Cloud 2019.2.9

Reproducing the Issue

1. Log into the SAC Mobile App.

2. Try to display the problematic stories.

3. If they display sometimes, go to Settings and click on "Clear Storage" from the Advance Section and then try to display them again.

4. The stories don't display data but only a blank page with the Loading... message.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0