SAP Knowledge Base Article - Public

2782288 - The model couldn't be loaded error in SAP Analytics Cloud


The following error occurs when opening a model in SAP Analytics Cloud (SAC):

  • The model couldn't be loaded.

The following errors also occur in the console of Chrome developer tools:

  • Failed to load resource: the server responded with a status of 500 ()
  • error - 500 - error
  • Uncaught (in promise)

Note: All models have been moved to the Files respository. For more information, see 2773135 - No Browse > Models option, Models migrated to files repository.


  • SAP Analytics Cloud 2019.8.2

Reproducing the Issue

  1. Navigate to My Files / Public / Models.

  2. Open the problematic models and see the error: The model couldn't be loaded.


  • This issue is currently under investigation by Development.


  • This issue is currently under investigation by Development.

See Also

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SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem


SAP Analytics Cloud 1.0