SAP Knowledge Base Article - Public

2781988 - Several error message appear when using the core functionalities in SAP Analytics Cloud

Symptom

  • Several error messages appear when trying to use the main and core scenarios (e.g: user management, model creation, etc) in SAP Analytics Cloud (SAC).
  • The following examples of error messages can be observed:
    "The model couldn't be loaded."
    "The commenting service is currently unavailable."

Environment

SAP Analytics Cloud 2019.6.1

Reproducing the Issue

  1. Logon to SAC.
  2. Try to interact with the system using the basic workflows.
  3. Notice the error messages. 

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0