SAP Knowledge Base Article - Public

2781988 - Several error message appear when using the core functionalities in SAP Analytics Cloud


  • Several error messages appear when trying to use the main and core scenarios (e.g: user management, model creation, etc) in SAP Analytics Cloud (SAC).
  • The following examples of error messages can be observed:
    "The model couldn't be loaded."
    "The commenting service is currently unavailable."


SAP Analytics Cloud 2019.6.1

Reproducing the Issue

  1. Logon to SAC.
  2. Try to interact with the system using the basic workflows.
  3. Notice the error messages. 


This issue is currently under investigation by Development.


This issue is currently under investigation by Development.

See Also

Your feedback is important to help us improve our knowledge base.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem


SAP Analytics Cloud 1.0