When a candidate makes a change or saves their profile the business rule associated to the candidate profile is not getting triggered. When the recruiter makes a change to the candidates profile the rules do get triggered.
SAP SuccessFactors Recruiting Management
- Business Rules
Reproducing the Issue
- Access the Candidate Profile via External Career Site
- Take the action to trigger the rule
- You will notice the rule won't be triggered
Mobile Apply is being used.
This is expected behavior. The system does not trigger business rules on Mobile apply screens for both External and new Internal Career Site powered by CSB.
However, when a recruiter makes changes in a candidate profile and saves them, the rules are triggered in the web application, as it is a non-Mobile Apply screen.
The product management team, along with engineering are hoping to enable business rules for mobile apply in a future release. Please ask your CSM to follow RCM-70692 for updates on this release.
2515173 - Rules Engine in Recruiting Management - Recruiting Management
2540395 - How To Enable Recruiting Mobile Apply
KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem