SAP Knowledge Base Article - Public

2781775 - Business rules are not getting triggered for Candidate Profile - Recruiting Management

Symptom

When a candidate makes a change or saves their profile the business rule associated to the profile is not getting triggered. When the recruiter makes a change to the candidates profile the rules do get triggered.

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

Cause

Mobile Apply is being used.

Resolution

This is expected behavior, the system does not trigger business rules on Mobile apply screens for both External and new Internal Career Site powered by CSB. However, when a recruiter makes changes in a candidate profile and saves them, the rules are triggered in the web application, as it is a non-Mobile Apply screen.

See Also

2515173 - Rules Engine in Recruiting Management - Recruiting Management

Keywords

Recruiting Rules, Candidate Profile, manage rules, Success Factors, RCM, SF , KBA , LOD-SF-RCM-RUL , Recruiting Rule Issues with MDF Platform , Problem

Product

SAP SuccessFactors Recruiting all versions