SAP Knowledge Base Article - Public

2781493 - Supplier Invoice Cannot be Posted

Symptom

You are trying to post a supplier invoice but receive an error message: " The following errors have been addressed to your service provider:- Supplier Invoice ABC cannot create a Business Transaction (For Accounting). Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically".

Environment

Business ByDesign

Reproducing the Issue

  1. Click the work center Supplier Invoicing.
  2. Select the view Invoices and Credit Memos.
  3. Search your supplier invoice ABC.
  4. From the Document Flow tab, you can see an open error icon displayed.
  5. When you click it, you can see this error message: "The following errors have been addressed to your service provider - Supplier Invoice ABC cannot create a Business Transaction (For Accounting). Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically". 

Cause

One of the reasons for this error message can be that the product category used in the supplier invoice is not enabled and therefore cannot be used to be assigned for any product in the system.

Resolution

  1. Select the work center Product Data.
  2. Select the view Product Categories.
  3. Enable the product category you wish to use in your supplier invoice.

Keywords

Supplier invoice, product categories, error message. , KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions