SAP Knowledge Base Article - Public

2781125 - Error in Sales Quotes 'Product is not assigned to sales organization/distribution channel '

Symptom

You get the error 'Product Productxyz not assigned to sales organization 9999 /distribution channel ABC'(where ABC is a Distribution Channel ) for Sales Quotes.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to Sales Workcenter.
  2. Go to Sales Quotes view.
  3. Open Sales Quote 123(where 123 is Sales Quote ID).

   Error 'Product Productxyz not assigned to sales organization 9999 /distribution channel ABC' is triggered.

Cause

The error message is triggered because Sales Quote 123 and Productxyz belong to different sales organization.

This error message does not stop you from saving the data.

Resolution

You can further change the severity of the message as per your requirement.Kindly follow the steps below:

  1. Go to Business Configuration workcenter.
  2. Go to Implementation Projects view.
  3. Select relevant project and click on 'Open activity list'.
  4. Search for Sales Quotes activity.
  5. Open Message Severity Configuration.
  6. For message ' Product &1 not assigned to sales org. &2, dist. channel &3 ' select relevant Severity - Error, Warning , Information or Success.
  7. If you do not want to see this message , make sure the 'Suppress Message' checkbox is checked.

Keywords

sales quotes , product , sales organization , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions