- SAP SuccessFactors Onboarding Report Progress Latency
- 30 minutes or more have passed and Advanced Report stuck at Awaiting status
SAP SuccessFactors Onboarding 1.0
There are multiple causes on why a generated Advanced Report is not moving to Completed Status.
For Live Customer(s), Implementation Partner(s) and Consultant(s)
Before engaging with SAP SuccessFactors Cloud Product Support, please try to generate a report with only 3 keys and filter to export small group of data. If report still stuck in awaiting status for about 10 minutes or more and it still won't work, try contacting support below.
Contact SAP SuccessFactors Cloud Product Support
Please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via SAP Expert Chat or Support Incident. In addition, follow the template when creating an incident and provide the needed information below.
- Subject: KBA 2780758 - Advanced Reports Stuck in In Progress Status
- Component: LOD-SF-OBD-REP
For SAP SuccessFactors Cloud Product Support
Please use the instruction manual on how to proceed, in the internal note
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- The concern with the KBA
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