When running a Login Audit Data report in Ad-hoc reporting, API users show with duplicate entries
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Create Login Data Ad-Hoc Report via Reporting
- Include API login user
- Report shows duplicate entries for one user's login event
Although it seems like there are duplicate entries for these users, there are milliseconds between each event which the report does not show.
This is an expected behaviour when a user is logging in through an API. The system will record 3-4 login records for a one-time login.
As of the 1902 release, a feature has been added that allows customers to turn off API login audit data.
The feature can only be configured via Provisioning. Please reach out to your Implementation Partner or SAP Cloud Product Support team to enable the feature.
- Login to Provisioning
- Go to Company Settings
- "Disable API login audit data"
2597739 - User Login Data Ad Hoc report showing duplicates
2298105 - How to generate user login data report
API Login, API User, Duplicate Logins, Login Data Audit Report, Adhoc Audit Data, PLA-6143 , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Product Enhancement