SAP Knowledge Base Article - Public

2780027 - Unable to Validate or Validate and Save in Field Mapping Tool

Symptom

In Field Mapping Tool nothing happens when you click Validate or Validate and Save buttons

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

 SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log into BizX
  2. Navigate to the Field Mapping tool for integration with Employee Central
  3. Map a key
  4. Click Validate or Validate and Save button
  5. Notice nothing happens

Cause

Dependent key in the field mapping tool displays true

Resolution

  1. Navigate to the Field Mapping tool for integration with Employee Central
  2. Look at all keys
  3. Under the dependent column notice the value true for a key
    FieldMappingTool_DependentTrue.png
  4. The value should never be true, it should be a tick box or blank
    FieldMappingTool_TickBox.png
    FieldMappingTool_Blank.png
  5. Navigate to Data Dictionary
  6. Search for Key that displayed true for dependent
  7. Edit the key in the data dictionary
  8. Set the Repeating property on the key
  9. Click OK
    DataDictionary_ClickRepeating.png
  10. Navigate to Field Mapping Tool
  11. Map a key 
  12. Click validate
  13. Notice validation message appears

Keywords

Field Mapping Tool, Validate Button, Validate and Save Button, Repeating , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem

Product

SAP SuccessFactors Onboarding all versions