SAP Knowledge Base Article - Public

2779918 - GL Account not visible in Customer Invoice Request Basic View

Symptom

G/L Account disappears after selecting it in the Basic View/ Quick Activity Floorplan (QAF) of a New Manual Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Customer Invoicing workcenter.
  2. Select the New Manual Invoice view.
  3. In the Quick Action Floorplan, enter all respective data such as account, sales organization etc.
  4. Under Items section in the basic view click on the Add Row button.
  5. Enter any product description, quantity, list price etc.
  6. Still under 'Items' section, select a 'G/L Account' using the dropdown menu.
    Note that your selection vanishes right after you made the selection from the drop down list  and the G/L Account' field is now grayed out. W
  7. When you then click on View All.
  8. Navigate to the items tab.
  9. Select the line item and go to the Revenue Assignment sub tab.
  10. You can see that all fields are disabled and all field are empty, the selected G/L Account is not there.

Cause

  • Due to technical limitations the field "G/L Account" cannot be used in the Basic View (QAF).
  • Please use the Extended view (Items tab) to enter the GL Account.
  • This is planned to be corrected with release 2005

Resolution

  1. Create a New Manual Invoice.
  2. Click on View All.
  3. Navigate to the Items tab.
  4. Select the Revenue Assignment subtab.
  5. Maintain the GL Account.

Please note that with release 2005 you will be able to maintain the G/L Account also in the Basic View/ Quick Activity Floorplan (QAF) of a New Manual Invoice.

Keywords

Customer Invoice, GL Account, Manual Invoice, Kundenrechnung, Sachkonto, Manuelle Rechnungsanforderung , KBA , AP-CI-CI , Customer Invoice , Problem

Product

SAP Business ByDesign 1908 ; SAP Business ByDesign 1911 ; SAP Business ByDesign 2002 ; SAP Business ByDesign 2005 ; SAP Business ByDesign 2008