SAP Knowledge Base Article - Public

2779092 - Resource Scheduler Assignment Tooltip Data Format

Symptom

Tooltip for Assignment in Resource Scheduler shows data differently for different Assignments created.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Resource Scheduler WorkCenter
  2. Then to Resource Scheduler View
  3. Click on the Gear icon option and select Settings
  4. Enable the field "Show Tooltip for Assignment"
  5. Now on hovering on any assignments created

The data display formats looks different for different assignments.

Cause

Tooltip data display differs for Grouped Assignments and Normal Assignments. And they are different compared to the Assignment bar data.

Resolution

For Grouped Assignment , the tooltip shows Customer Name, Customer Location. And for Normal Assignment, the tooltip shows Description, Customer Name. This is the expected system behavior.

Keywords

Resource Scheduler, Assignment Tooltip, grouped assignment , KBA , LOD-CRM-RES , Resource Scheduling , Problem

Product

SAP Cloud for Customer add-ins all versions