SAP Knowledge Base Article - Public

2779001 - Information from the Candidate Profile is not filling automatically when a candidate is forwarded - Recruiting Management

Symptom

When a candidate is forwarded from one requisition to another, information from its candidate profile, that is not present on its current application is also not filled with the information present on the candidate profile, even if the fields have the property "forward-intact" on the application.

Environment

SAP SuccessFactors Recruiting Management

  • Application;

Reproducing the Issue

  1. Fill out the candidate profile;
  2. Forward to a requisition;
  3. Notice that some not required information was not automatically populated with information from the candidate profile;

or

  1. Fill out the candidate profile, but leave some information empty;
  2. Forward to a requisition;
  3. Access the candidate profile and fill out that missing information;
  4. Forward the previous application of the candidate to another requisition;
  5. Notice that the information was still not automatically populated with information from the candidate profile;

Resolution

There is an investigation happening with the SuccessFactors Software Engineering team, if you are facing this behavior, please open an incident and your scenario will be added to the investigation.

Keywords

forward, intact, application, not, coming, flowing, over, through, missing, candidate, profile, true, property, requisition , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions