SAP Knowledge Base Article - Public

2778868 - Printing a Portlet information to a PDF in People Profile - SuccessFactors Employee Profile

Symptom

Portlet Information is being cut when printing to a PDF or a Printer via Internet Explorer and FireFox browsers.

Environment

  •  SAP SuccessFactors Employee Profile

Reproducing the Issue

Browsers:

  • Internet Explorer or FireFox

Steps:

  1. Navigate to My employee File;
  2. Click on "Actions";
  3. Take Action > Print/PDF
  4. On "Choose how you want to print the profile page", Select on of the options availables:
    1. Print the entire page
    2. Print the selected parts
  5. Print

Cause

There is an inconsistency on when printing the SucessFactors Portlet via I.E and F.F Browsers

Resolution

Print the Portlet information via Chrome Browser

Steps:

  1. Access the Instance via Chrome;
  2. Navigate to My employee File;
  3. Click on "Actions";
  4. Take Action > Print/PDF
  5. On "Choose how you want to print the profile page", Select on of the options availables:
    1. Print the entire page
    2. Print the selected parts
  6. Print
  7. On Destination select "Save as PDF"
  8. Save.

Keywords

Browsers; Internet Explorer; FireFox; Chrome; Print PDF; Print Preview; , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , LOD-SF-EP , Employee Profile , How To

Product

SAP SuccessFactors HCM Core all versions