SAP Knowledge Base Article - Public

2778860 - Uploading data into an SAC model results in error "The upload failed due to an unexpected internal server error. Please try again later" in SAP Analytics Cloud (SAC)

Symptom

  • Uploading data into a model sometimes leads to the following error message: The upload failed due to an unexpected internal server error. Please try again later. If the problem persists, please contact your system administrator.
  • Subsequent attempts to upload data may work.
  • The behavior is not consistent or predictably reproducible.

Environment

  • SAP Analytics Cloud 2019.6 or earlier

Reproducing the Issue

Upload a fairly large datafile into an existing model.

Cause

Issue occurs because internal connections are exhausted.

Resolution

Code changes in wave 2019.7 and later should greatly reduce or eliminate this condition from occurring.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0