SAP Knowledge Base Article - Public

2778734 - You Cannot Copy the Document, Because the Current Changes in the Reference Document Have Not Been Submitted Error Message

Symptom

When creating a follow-up document from a Sales Quote, the error message You cannot copy the document, because the current changes in the reference document have not been submitted is displayed and it is not possible to proceed with the document creation.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open any Sales Quote in your system.
  2. Click on the New button.
  3. Select contract to be the follow-up document for example.
  4. When the contract details screen opens, notice the error message displayed.
  5. Notice that it is not possible to proceed with the contract creation.

Cause

The reason for this error message is that the previous document, in our example the Sales Quote, was created and not submitted.

Resolution

To avoid the error message in the follow-up document, the Sales Quote needs to be submitted.

  1. Open the Sales Quote.
  2. Click on the Actions button.
  3. Click on the option Submit.
  4. Save the changes.

If you try to create the follow-up document, the error message will not be displayed and the creation will be successful.

Keywords

Message; Error Message; Fiori; C4C; Cloud for Customer; Service; Sales; Contract; Opportunity; Sales Quote; Dump; You cannot copy the document, because the current changes in the reference document have not been submitted; , KBA , LOD-CRM-BF-XTS , C4C Sales Cross Topics , How To

Product

SAP Cloud for Customer add-ins all versions