SAP Knowledge Base Article - Public

2778731 - Account Street Field is not Available for Query in Web Service

Symptom

You are using a web service to integrate C4C with an external system.

The  external system needs the 'Street' field information from C4C account address data to perform the duplicate check.

When trying to perform an according matching using 'Query Accounts', you cannot set the 'Street' field (which is a C4C standard field).

Environment

SAP Cloud for Customer Sales / Service

Cause

For A2X services 'Query Accounts' the required functionality is currently not available. Adding 'Street' to 'Query Accounts' 'FindByElements' as request/query parameter would be a new requirement

Resolution

To enable this scenario, you may use OData services/API's instead of A2X services. For OData services 'Street' is available.

Another alternative would be a PDI implementation.

Keywords

not possible, does not exist , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP C4C ADDINS 1905 ; SAP Cloud for Customer add-ins 1902