Business Partner replication from external system to Cloud for Customer failing with error: You can only create sales data for customers.
Cloud for Customer
Reproducing the Issue
Login to Cloud for Customer.
- Go to Administrator workcenter.
- Open Web-Service Message Monitoring view.
- Find and select corresponding message which has failed with the error.
- Check the error log.
In Cloud for Customer, Sales Data can be maintained only for Customer(Accounts) not Individual Customers. Inbound failed message will have CategoryCode sent as 1 which represents Person.
This is an expected system behavior, Sales Data can be maintained only for Accounts, Category Code 2 representing Organization.
Business Partner Replication, Sales Data, Sales Arrangement , KBA , LO-INT-COD , CRM On Demand Integration , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem