SAP Knowledge Base Article - Public

2778698 - Business Partner Replication Failing with Error- You can only create sales data for customers

Symptom

Business Partner replication from external system to Cloud for Customer failing with error: You can only create sales data for customers.

Environment

Cloud for Customer

Reproducing the Issue

  1. Login to Cloud for Customer.
  2. Go to Administrator workcenter.
  3. Open Web-Service Message Monitoring view.
  4. Find and select corresponding message which has failed with the error.
  5. Check the error log.

Cause

In Cloud for Customer, Sales Data can be maintained only for Customer(Accounts) not Individual Customers. Inbound failed message will have CategoryCode sent as 1 which represents Person.

Resolution

This is an expected system behavior, Sales Data can be maintained only for Accounts, Category Code 2 representing Organization.

Keywords

Business Partner Replication, Sales Data, Sales Arrangement , KBA , LO-INT-COD , CRM On Demand Integration , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions