SAP Knowledge Base Article - Public

2778556 - Clicking 'p' in Firefox browser brings up LMS help page

Symptom

When trying to use the letter 'p' in any text box in LMS when using browser Firefox the SAP help page appears.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

 1.Using the Browser Firefox, Search in any text box in LMS.

pressing p in firefox.png

2.As soon as you user the lowercase 'p' the LMS help page displays.

Help page appears.png

Cause

There is an issue with the coding and this needs to be updated

Resolution

This will be fixed in the b1905 release, Until then please use the letter 'p' in capital format for example 'P'

This will work fine.

Another work around is to use a different browser.

Keywords

help page, letter 'p', LMS, Firefox, b1905 , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-LAN , Language Packs & Translation , Bug Filed

Product

SAP SuccessFactors Learning all versions