SAP Knowledge Base Article - Public

2778407 - Customer Invoice not Posting to Sales Discount

Symptom

You have created a customer invoice with discount, however the system did not post to Sales Discount G/L Account.

Sales Discount in this example refers to the PnL account that collects all sales discounts given to customers, set up under the Sales subledger -> Sales Discounts. Differentiation by means of account determination groups within Sales Discount accounts may happen.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Go to Invoice Documents view.
  3. Open the concerned invoice.
  4. You'll see discounts applied in the line items.
  5. Go to Document Flow tab.
  6. Click to open the Journal Entry of this customer invoice.

You notice that the system did not post to Sales Discount account.

Cause

The account determination to Sales Discount, from customer invoicing, would be done to customer invoices without revenue deferral using the Net Price method.

Invoices that relate to sales orders with an accrual method are always posted by the system with revenue deferral. Invoices without reference to a preceding document are always posted by the system without revenue deferral. It may also happen that invoices are created with reference to a sales order, which does not have an accrual method assigned. In this case, revenues are not deferred.

In this case, the invoice either have revenue deferrals and/or the price method used in the sales document is the Gross Price, hence the postings are not broken down to discounts as the Net Price.

To check if a sales order has accrual method assigned, follow below steps:

  1. Go to Cost and Revenue work center.
  2. Go to Sales Document Items view.
  3. Find the related sales order.
  4. Click the Accounting Data tab.

The accrual method can be changed/removed via Reassign and/or Unassign buttons.

Resolution

This is the designed system behavior.

If you wish the system to do the account determination to Sales Discount, the above described conditions of revenue deferral and pricing method shall be met.

Keywords

Sales Revenue. Revenue Recognition. Account Determination. Accrual Method. Discount. Gross Price. Net Price. , KBA , SRD-FIN-GL , General Ledger , How To

Product

SAP Business ByDesign all versions