SAP Knowledge Base Article - Public

2778392 - SAP Mobile Friendly Filter is displaying more than just Mobile enabled online content courses

Symptom

When the Show only Mobile friendly filter is on for in the LMs mobile app. The learning plan also displays other courses such as scheduled offering and blended courses that are not mobile enabled.

Environment

SuccessFactors Learning Managment System

Cause

Scheduled offerings and other non-content related items are considered mobile friends which is why it is displayed. In cases of blended items, since it has a scheduled offering the item is considered mobile friendly even if the content is not classified as "mobile enabled". We will always display a item is portions of the item are considered mobile friendly.

Resolution

Expected Behavior.

Keywords

SuccessFactors App, iOS , Android , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core 1811