SAP Knowledge Base Article - Public

2778358 - Employee Missing in Direct Approvers for Supplier Approval

Symptom

You are trying to define Employees for Supplier Approval, but they are not showing up in the Direct Approvers list.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management Work Center.
  2. Go to Task Distribution and Approval Processes View.
  3. Filter it by All Processes.
  4. Edit an available one under "Related Business Document: Business Partner Approval Request".
  5. Under "Work Distribution" change it to "Direct Approvers" and click in Edit button.
  6. You won't find any available approver.

Cause

This happens because there are no Business Users with the work center "Managing My Area" and the views "Supplier" as well as "Supplier Base" assigned to it.

Resolution

If you want the Employee to be appearing in the list of Approvers for "Business Partner Approval Request", please assign the work center "Managing My Area" and the views "Supplier" as well as "Supplier Base".

Keywords

Approver; Employee; Business Partner, Approval, Process, Missing, Empty, List , KBA , AP-BP-BP , BusinessByDesign: Business Partner , How To

Product

SAP Business ByDesign all versions