SAP Knowledge Base Article - Public

2778326 - User Exam Data report does not return data with Last Access Date filters set for same day

Symptom

When running the User Exam Data report and using the Last Access Date filter that is set for the same day, no data is retrieved.

Environment

SAP SuccessFactors Learning Management System (LMS) - b1811

Reproducing the Issue

  1. Create Exam 
  2. Assign to User 
  3. Have user launch and access the exam
  4. Fail the exam (no failure status though) 
  5. Run the User Exam Data report with the same date in the Last Access fields that the user access the exam 
  6. No data is returned 

Cause

Report query needed to be modified around Initial Access Date To, Initial Access Date From, Last Access Date From, and Last Access Date to

Resolution

Patched in b1902

Keywords

user exam data report no records last access fields date to from , KBA , LOD-SF-LMS-REP , Reporting Data , Bug Filed

Product

SAP SuccessFactors Learning 1811