When trying to print a certificate of completion in the Learning History, the below error happens:
The page you requested generated a server error: response code 403 ()
Reproducing the Issue
- In the Learning home page, click 'View All' in the History tile
- Click the print icon the generate the certificate.
- The error will happen.
There is no default certificate template configured in LMS.
You also might need to set a certificate template at the item level for items that were already created before you configured the default value in the Global Variables.
error 403, server error, print certificate , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-ITE , LMS Items , Problem