SAP Knowledge Base Article - Public

2777422 - Error Message:Product category XXX does not exist

Symptom

While creating a shopping cart using an external catalog

You get  error:Product category XXX does not exist,where XXX is product categoryID

or

You get error:Unit of measure YY does not exist, where YY is Unit of measure symbol

or

Product ID not filled when you transfer the products from external catalog to shopping cart document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Homework center
  2. Go to Advanced shopping view
  3. Enter all necessary details in step 1 and step2

 You will get error.

Cause

Product category and Unit of measure comes from external catalog itself, same as other values.
Since it does not exist in ByDesign, hence the error is thrown.

Resolution

There is a BADI where we allow mapping of external catalog details like  product id , product category and  Unit  of measure  with  ByDeisgn details like product id , product category and  Unit  of measure.

So you have to contact your Partner to implement this BADI using PDI studio.

Please pass on the below details to your Partners so that they can take further action to solve this issue.

BADI is meant for such cases, to map values from external catalog to their corresponding values in ByDesign system.

Here are the BADI details:

Enhancement Spot :- /SRMAP/LREQ_ENHANCEMENT_SPOT
BADI Definition :- /SRMAP/LREQ_IR_OCI_BADI
Interface :- /SRMAP/IF_LREQX_IR_OCI_BADI

Keywords

Product category does not exist,Unit of measure does not exist, Product ID is empty, Unit of measure is empty,product category is missing,Unit of measure is missing,Unit of measure is grayed out,Product ID from external catalog , KBA , product category does not exist , AP-POP-PO , Purchase Order , AP-REQ-IR , Internal Request , Problem

Product

SAP Business ByDesign all versions