SAP Knowledge Base Article - Public

2777316 - The Audit Trail Time Stamp is Not Syncing - ONB

Symptom

  • This Knowledge Base article provides an explanation of how the Time Stamp works in the Audit Trail within SAP SuccessFactors Onboarding.
  • Customer has noticed different time stamps within the candidate's audit trail. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login to ONB application
  2. Choose any candidate in the work queue
  3. Scroll to the right
  4. Select the Audit Trail icon:

KBA#2.png

  1. Open one of the logs, then compare the time stamps:

KBA#1.png

Resolution

  • Please be aware in the work queue the audit trail time stamp is in UTC/GMT+0 time zone; however when you click the Audit Trail Details, the time stamp will appear in server time. 
  • You can also view the difference between the server time and your local time by navigating to ONB > Settings > Audit Trail > then search for any candidate.

This view gives you the ability to view by different timezones:

KBA#3.png

Keywords

Time Zone, Stamp, Work Queue, Audit trail, SF, Success Factors, OBD, ONB , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Onboarding all versions