SAP Knowledge Base Article - Public

2776720 - Interview Scheduling "Add Availability" Functionality

Symptom

In interview scheduling, under "My Calendar", there is a button called "+ Add Availability" for the interviewers. When this button is clicked on, it is supposed to bring up a page to add available time slots for the interviewer. However, nothing happens when the button is clicked, it is unresponsive. Why is this button not responsive?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log into instance
  2. Navigate to Recruiting > Interview Scheduling > My Calendar
  3. Click "+ Add Availability"

add availability.png

 Results: Nothing happens.

Cause

Outlook Integration is enabled.

Resolution

This is an expected behavior if Outlook Integration is enabled.

When Outlook Integration is enabled, the SAP SuccessFactors Calendar for Interview Scheduling remains viewable in a read only format and all availability-related information will come from the user's Outlook Calendar. This integration removes the need for the interviewer (user) to manually enter availability-related information in the SAP SuccessFactors Calendar. Hence when outlook integration is enabled, user's will set their availability in their outlook calendar and not through successfactors. This is why the functionality works fine when the Outlook connection is turned off.

See Also

For more details, please see the following help doc:

https://help.sap.com/viewer/8477193265ea4172a1dda118505ca631/1902/en-US/63b9a9efc01a441d8dc52154dc538678.html

Keywords

Interview Scheduling, Add Availability, My Calendar, Outlook Integration, unresponsive button , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions