SAP Knowledge Base Article - Public

2776691 - Employee export via Integration Center Jobs generating duplicate records

Symptom

When using Integration center job to export employee data from Bizx to LMS, it is generating duplicate records which can be identified via the LMS user connector details.

Environment

  • Successfactors BizX Platform

Reproducing the Issue

  • Schedule an employee export job from Integration Center
  • Run the job
  • Go to LMS user connector and run the connector job
  • You will see the message "Record received for duplicate entity" for some users though there is no duplicated entity sent from Successfactors side.

Cause

This is the issue with the pagination in Integration Center Job.

Resolution

  • Open the integration Center in edit mode in UI
  • Open "Destination Settings" tab --> Advance Settings section 
  • Check the "Enable Server side pagination" check box
  • Save the integration (mandatory step)
  • Run the integration.

Keywords

Integration Center, Employee export, Duplicate records, LMS User connector , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem

Product

SAP SuccessFactors HCM Core 1811