SAP Knowledge Base Article - Public

2776069 - Curriculum assignment or removal timeout

Symptom

When adding, updating, or removing curricula via any method, receive a timeout on the background job and notice partial applied.

Environment

SAP SuccessFactors Learning Management System (LMS)

Cause

This is caused by background job timeout safeguards to prevent performance degredation.

Resolution

When performing large changes (either to many users or the curricula has many items), it is recommended to schedule the job and lower the user criteria; however these jobs perform in batches so partial results may be seen at first run.

You can also run multiple times in this case as it will pick up where the last batch left off.

See Also

Internal for CS only: KBA 2552942

Keywords

SAP SF success factors learning lms curricula curriculum timeout background job partial results add update remove change modify user needs management user assignement profile , KBA , LOD-SF-LMS-BCJ , LMS Background Jobs , LOD-SF-LMS-CUR , LMS Curricula , How To

Product

SAP SuccessFactors Learning 1811